We can provide a fully managed service effectively becoming an IT department for the SME market. This allows companies to have access to highly experienced technical staff who will endeavour to support any issues but more importantly look at technology to try and prevent these issues occurring in the first place.
This will encompass the Diamond IT Support package, as well as proactively monitoring all your crucial systems, regular audits, server support, backups and all for a fixed monthly cost (new parts & hardware excluded). We would act as a single point of contact, dealing with other support facilities such as Sage etc on your behalf.
Remote Support Only– remotely, our experienced team, can log into your machine and try and resolve the problems without coming to site. This allows us to fix more problems faster and have you back up and running sooner!
Simply remote & Office 365 – as ruby package but we would support office 365 and any specific email issues/set up
As sapphire with the added benefit of providing anti virus and email security with advanced spam filter.
As Gold but with free onsite support. If we can’t resolve remotely, we will provide free onsite support
All above packages will be bespoke and we can create service agreements depending on your hours of business (we offer out of hours service)
We’d love to talk to you about your requirements
Get in touch now on 01355 458081 or via our contact form, we’re here to help